Resident FAQs

We will notify everyone who applied by email. If you are denied, you will also receive an email from us. If you have not received our response, please check your spam folder first before you contact us. Our emails are spammed sometimes.

One application applies to all of our properties.
If you are denied for one property, please DO NOT apply for other properties. Please do not make duplicate applications and waste your application fee.

$65 non refundable per adult applicant. We will only refund if the property is already rented before you apply.

We would need most recent full month paystubs. If you are starting a new job, we need your offer letter with employer’s letter head. We will reach out your employer to verify your employment and salary. If you are self-employed, we will need a copy of last year’s 1099 or tax return. If you are retired, we will need a recent bank statement showing your name and date and last year’s tax return.

We require deposit and first month rent to be paid before move in date.

No. We only require all occupants who is over age of 18 submit a separate application.

650. But we do work with lower credit score applicants. It will depend on individual situations.

We also look at income, job stability and rental history as a whole picture. Also, if the low credit score is caused by a medical bill or student loan, we could consider it too. If tenants are able to pay more deposit and up front rent, we could also consider their applications.

We will send out e-sign version of the lease, arrange a zoom meeting to go over the lease, answer any questions applicants might have. After the lease is signed, the applicant needs to pay the deposit and prorated first month rent. We will also send out utilities companies information and guide the new tenant through the move in process.

We usually sign a minimum of one year lease. We also always end our lease in the summer only.

Yes, the deposit is 100% refundable. Our goal is not to deduct the deposit but get back a rent ready home and refund the full deposit. We will send out move out instructions and explain what is needed to get your deposit back.

Please go to our rental listing page, find the listing and click apply. Each adult needs to submit a separate application.

We will send you an online portal invite, you will set up your own password and pay online. You will receive a rent payment receipt instantly after payment is made.

Please go to our pet screening page to do the pet screening. We will review and approve. Pet fee and pet deposit will apply.

Please send a move out request through appfolio.

There are two options, first option is to call (888)512-2573 if it is an emergency, second option is to submit a meld ticket under submit maintenance.

We provide a cash rebate program for our tenant and full service buyer agent program. Please contact us for details.

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Pest Assurance FAQs