"Spruce Quality Rentals has been managing some properties for me for 3 years now.They have been providing an excellent service for me. On the tenant management, they always find good tenants in a short time period. They handle all the move out cleaning, repairs, listing, background check etc. On the communication, They are very responsive and understanding. Usually when I email or call them, they will provide immediate response. For the repair and maintenance, they handle the bid and billing process for me and take care all the bookkeeping. I have done some big projects with their team, such as roof replacement, remodeling, and HVAC replacement, all went through smoothly. Overall I highly recommend their services "
"I would highly recommend Spruce Quality Rentals for their professionalism, patience, and characteristics of being helpful and easy-going.
I am a new remote investor in the NC area and possibly would like to move to the area in the future. Spruce provides services from buy to manage. What impressed me most is that they always keep things clear and transparent all through their processes. Starting from the point I plan to purchase, the owner of the company explained to me the management services including finding tenants, annual inspection, property maintenance, claim-approve-fix repair process,billing and accounting very clearly. Also they would inform me the repair price when there are work orders. Very transparent company.
They also took care of the tenants' requests as I could see in my case. The new tenants requested to change items like starting dates/dog etc, and they communicated between the two parties efficiently. They also reached out to me for HOA amenities policies documents and relayed to tenants so they could enjoy the community services. "
"Great property managers, they care about their tenants. Highly recommended"
"Professional team, transparent accounting, good with questions and communications."
"Great Service super fast, easy transaction, answer all my questions"
"I have been renting from Spruce Quality Rentals for 3 years now. Have been very happy. Spruce Quality Rentals takes care of issues super fast"
"They are professional and responsible. The best thing is they will get back to me quickly on any question I have."
"Definitely one of the best Property management companies around the area. Low fee and high quality service! They truly care about the landlord and take care of tenants."
"Super excited to know Spruce Quality Rentals team and I’m enjoying my beautiful home I have through Spruce, Daughter and Son love their homes as well, thanks Guys !!"